Traveler registration is the guest report every place to stay in Spain sends to the Ministry of the Interior. You send it online, on the SES.Hospedajes website. You have 24 hours from each guest’s arrival. In Catalonia and the Basque Country the report goes to the regional police instead.
Here is who must do it, what details to collect, the deadlines and the fines. At the end you will see how to send it without typing anything.
What traveler registration is
Traveler registration is the legal obligation of tourist accommodations (and other obligated parties) to identify the people who stay with them and report certain data to the competent authorities (the National Police or the Civil Guard, depending on the area).
It is not a new procedure: Spain has required the “traveler entry report” for decades. What has changed is how it is done and how much information is requested. Today everything is channeled electronically through SES.Hospedajes, the Ministry of the Interior’s digital platform.
The legal framework: Royal Decree 933/2021
The reference rule is Royal Decree 933/2021, which establishes the documentary registration and information obligations of natural or legal persons engaged in lodging and motor vehicle rental activities.
This Royal Decree develops the provisions of the Public Safety Act and replaces the previous regime. Its key points are:
- It expands the catalog of data to be collected compared to the old system.
- It requires submitting the information electronically through the enabled platform (SES.Hospedajes).
- It requires you to keep the records for three years.
- It expressly includes digital intermediation platforms and vehicle rental.
Who must register travelers
The obligation reaches a broader range than many people think. In general terms, the following must comply:
- Traditional accommodation establishments: hotels, hostels, guesthouses, rural houses, hostels, and campsites.
- Tourist-use dwellings and vacation rentals: tourist apartments and VUTs, including small owners renting out a single property.
- Platforms and intermediation channels: the digital intermediaries that connect the traveler with the accommodation.
- Motor vehicle rental companies.
If you manage tourist accommodation, the obligation is yours even if you use Airbnb, Booking.com, or another channel: the duty to submit the report falls on whoever provides the lodging service.
What data you must collect and report
The regulation broadly distinguishes between two blocks of information:
1. Traveler data (identity)
Information that identifies each guest, children included: full name, date of birth, nationality, and contact details, among other fields defined in the rule. The ID document or passport is required from age 14, when the Spanish DNI becomes compulsory; for children under 14 the date of birth is enough. The guest shows you their document but doesn’t hand over a copy: here is why you shouldn’t scan or copy a guest’s passport.
2. Transaction data
Information about the stay and the operation: check-in and check-out dates, booking details, and payment-related data, as provided for in the Royal Decree.
Every field, one by one, is in what guest data to collect for the parte de entrada.
What SES.Hospedajes is and how the report is submitted
SES.Hospedajes is the Ministry of the Interior’s website where accommodations submit the guest report. It replaces the old Civil Guard and National Police reporting system, unifying it into a single digital entry point.
The flow, simplified, is this:
- Register the establishment in SES.Hospedajes (you’ll need to identify yourself and register your lodging activity).
- Collect the guest’s data at check-in (or before, if you do it online).
- Submit the report to the platform, at the latest 24 hours after check-in.
- Retain the records for three years.
Deadlines and data retention
The decree sets three deadlines. Note them before your first guest arrives.
| What | Deadline |
|---|---|
| Sign up on SES.Hospedajes | Before you start, and at the latest 10 days after finishing the paperwork for your business |
| Report each guest | Right away, and at the latest 24 hours after check-in |
| Keep the records | Three years from the end of the stay |
Signing up comes first: do not take guests before you have it. If you host on a non-professional basis, you do not have to keep the register or store it for three years, but you still send the reports. The exception is narrow: if you rent regularly, advertise on platforms and charge for it, it does not apply to you.
Bookings follow the same rule. You report each booking, or its cancellation, within 24 hours of making it. If three guests arrive on Saturday night, their reports must go out before Sunday night.
Penalties for non-compliance
The fines come from Spain’s Organic Law 4/2015 on public safety. There are two levels:
- Minor, €100 to €600: reporting late, with mistakes or with false details.
- Serious, €601 to €30,000: not keeping the register or not sending the reports.
Differences by autonomous region
Watch out for a nuance that confuses many people: the Ministry of the Interior’s traveler registration (public safety, via SES.Hospedajes) coexists with the tourism obligations of each autonomous region.
That is, in addition to submitting the report to SES.Hospedajes, depending on where your accommodation is located you may also need to be registered in a regional tourism registry, display a license number, and meet specific requirements. These are different layers that do not replace one another.
How to automate traveler registration with Regi
This is where I want to be genuinely useful. Traveler registration is repetitive, error-prone, and deadline-bound: exactly the kind of task software should take off your plate.
With Regi the process becomes simple:
- The guest completes their data in an online check-in (no more copying it by hand).
- The data is validated and automatically submitted to SES.Hospedajes in the correct format.
- If a booking is cancelled or there’s an error, you can cancel the report from within the app, without logging into SES.Hospedajes.
- We keep the field template up to date so you don’t have to watch every regulatory change.
Frequently asked questions about traveler registration
Is registering on SES.Hospedajes mandatory?
Yes. Since 2 December 2024, every place that hosts travelers sends its reports through SES.Hospedajes. It makes no difference whether you run a hotel or a single holiday flat. The exception is location: in Catalonia reports go to the Mossos d’Esquadra and in the Basque Country to the Ertzaintza, through their own channels.
Do I have to register all guests or just the person who made the booking?
All of them, children included. From age 14, each guest shows their ID and signs the report. For a child under 14, the adult traveling with them gives the details.
Is traveler registration the same as the informative model for rentals?
No. They are different obligations. Traveler registration (SES.Hospedajes) is a public-safety matter and is done for each stay. The informative model was another obligation, yearly and tied to the NRUA, which the Supreme Court struck down in 2026. We explain it in the informative model guide.
If I rent through Airbnb or Booking, does the platform do it for me?
Don’t assume so. Although platforms have their own information obligations, the duty to submit the guest report falls on whoever provides the lodging. Make sure the submission to SES.Hospedajes is actually being made. If you collect the details with a link from Airbnb guests, explain it in your listing first: see what to do when Airbnb flags your guest registration request.
What happens if I make a mistake when submitting a report?
You can correct or cancel the submission. With Regi you can cancel reports directly from the app, without logging into SES.Hospedajes. If the report comes back with a message or the site will not load, SES.Hospedajes errors and how to fix them explains each case and what to do.
How long must I keep the data?
Three years, counted from the end of the stay. Keep them somewhere secure in the meantime. If you host on a non-professional basis you do not have to keep them, though you still send the report. See the traveler register and the parte de entrada.
Do I need a digital certificate?
To operate with the platform you’ll need a valid identification method. Review the up-to-date access requirements in SES.Hospedajes.
Start submitting your reports without the hassle
Traveler registration doesn’t have to take hours or cost you sleep. The key is to register correctly, submit on time, and retain the data, and let technology handle the repetitive part.
Every field of the report, in one template
Related resources
- The traveler register and the parte de entrada
- Traveler registration app: how to choose one
- Traveler registration for Guardia Civil hospederías
- Cancel your guest reports easily
- SES.Hospedajes not working: errors and how to fix them
- Property verification in Regi
- Spain’s rental reporting model is no longer required
Details and sources
- Deadlines: Royal Decree 933/2021, article 5.3 (three-year retention), article 5.4 (non-professional hosting is exempt from the register and retention, not from reporting), article 6.2 (sign up before starting and, in any case, within ten days of completing the paperwork for the business) and article 6.3 (report immediately and within 24 hours of the booking, its cancellation or the start of the stay). Children under 14: article 4.2.
- Fines: Organic Law 4/2015, article 36.20 (serious: no register or missing reports), article 37.9 (minor: irregularities, false details or late reports) and article 39.1 (amounts).
- Official website: SES.Hospedajes. In Catalonia and the Basque Country, the Mossos d’Esquadra and Ertzaintza channels: see Guardia Civil hospederías.
This guide is for informational purposes and does not constitute legal advice. Always verify the traveler registration requirements in force through the official channels of the Ministry of the Interior and SES.Hospedajes.