Accessibility.brandLogoAlt
English(English)Español(Spanish)Deutsch(German)Francais(French)
Sign In

🚫 New Feature: Cancel Reports Easily

You can now cancel traveler reports directly from Regi, without having to access SES Hospedajes. No hassle, just one click.

Nacho Lopezosa

Founder of Regi

3 MIN

Today we’re launching a highly requested feature: report cancellation.

You can now cancel any report directly from Regi, either from the reports list or from the detail page. No need to access SES Hospedajes.

Say Goodbye to SES Hospedajes for Cancellations

Until now, if you needed to cancel a report for any reason (booking cancelled, data error, guest change of plans), you had to log into SES Hospedajes and do it manually. Just like users of other platforms still have to do.

With Regi, you no longer need to access SES Hospedajes to cancel a report. You do everything from our app.

How to Cancel a Report

You have two ways to do it:

From the Reports List

  1. Find the report you want to cancel
  2. Click on the actions menu (the three dots)
  3. Select “Cancel”

From the Detail Page

  1. Open the report you want to cancel
  2. Click the “Cancel Report” button at the top

In both cases, a dialog will open where you can confirm the cancellation.

Add a Reason (Optional)

When cancelling a report, you can add a reason. This is completely optional, but it can be useful for your own records.

Some example reasons:

  • “Booking cancelled by guest”
  • “Error in check-in dates”
  • “Incorrect traveler data”

Designed for All Devices

The cancellation dialog automatically adapts to your device:

  • On mobile: Shows as a sliding panel from the bottom
  • On desktop: Shows as a centered dialog

What Happens After Cancelling

Once the report is cancelled:

  1. The cancellation is automatically sent to SES Hospedajes
  2. The report status changes to “Cancelled”
  3. You receive a notification confirming the cancellation

If something fails, we’ll show you a clear error message so you know what happened. If the failure comes from SES.Hospedajes itself, SES.Hospedajes errors and how to fix them covers what to do in each case.

The Only Platform That Lets You Cancel Reports

We are the only traveler report management platform that lets you cancel reports without leaving the app. While others force you to log into SES Hospedajes every time you need to cancel something, with Regi you have everything in one place.

Have suggestions? We’d love to hear from you. Write to us directly from the app.